ARLA Propertymark (previously ARLA) leads the industry in setting and regulating the highest standards in the industry and demands certain levels of professionalism and commitment to customer service from its membership.
As members, we are required to work within a robust Code of Practice, which covers the key stages in letting and managing a property. There are comprehensive membership Byelaws which include compliance with such issues as handling and accounting for Clients’ money; the mandatory Client Money Protection Bonding Scheme; Professional Indemnity Insurance and Dealing with Complaints and Disciplinary Procedures.
We employ a minimum of at least one member of staff, in any office, who holds a suitable industry qualification, recognised by the Association.
Client Money Protection Scheme Details
A copy of our Client Money Security Certificate can be found here
The Propertymark Conduct and Membership Rules can be found here : https://www.propertymark.co.uk/working-in-the-industry/member-requirements/
Happy Lets is a member of the Scottish Letting Agent Register – LARN1901028
As of 1 October 2018 all letting agents in Scotland must, by law, have applied to join the register in order to be approved as ‘fit and proper’ to conduct letting agency work.
Operating as a letting agent without a letting agent registration number or an application in progress after 1 October 2018 will be a criminal offence.
Letting agents are required to re-apply every 3 years, and keep their relevant training and qualifications up to date.
Private Landlord Registration
All private landlords letting properties in Scotland must have applied for registration in the register of landlords with their local authority. You must prove to be a ‘fit and proper landlord’ in order for your application to be successful.
If you choose our full management service you will require our agency reference number in order to complete/update your application. Please note that is an offence for landlords not to notify the local authority if they appoint or change an agent and this can incur a maximum fine of £1,000.
Happy Lets Registration Numbers:
|Glasgow City||04693/260/16550||West Dunbartonshire||04693/395/27281|
|East Renfrewshire||04693/220/27291||North Lanarkshire||00157/320/08290|